Service Provider FAQs

How easy is it for my office to use Petcard?
You simply offer your customer one of our application brochures. Once they fax us their completed application form we contact them directly to set up the loan and then we fax you a Financing Confirmation & Funds Request form to sign and fax back for immediate payment. We then issue payment directly to you.
How does Petcard benefit my practice?
Petcard allows you to offer the solution of affordable, low monthly payments, taking the 'sticker shock' off the cost of the procedure. You can increase your business by providing a payment option to those customers who need assistance.
How much paperwork is required by the Service Provider?
All the veterinary finance documentation is done by Petcard and signed by the borrower. Your only paperwork involves signing and returning the "Financing Confirmation & Funds Request" form for each payment you receive. This form is faxed to you and outlines the amount financed and the date of payment. That's all!
What is the minimum amount my clients can borrow?
There is no minimum. Petcard has many programs to choose from to suit their needs.
How long does a client's finance approval take?
Petcard is open 7 days a week to give immediate attention to all applications. If you have an urgent situation where an answer is needed in order for treatment to proceed, simply indicate the rush on the application and Petcard will contact you immediately.
When do you pay the Service Provider?
Simply indicate to us when you would like payment and Petcard will accommodate you up to four weeks prior to the procedure.
How will my customers know I am offering Petcard?
Once you are registered, Petcard will send you brochures/applications complete with the display holder for you to offer clients in your waiting room. You may also have your practice or business profiled on our website.
How do I register?
Simply fill out our online request for a registration form or call 1‑888‑689‑9876 to request the registration form to be faxed or mailed to you.
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